- Shipping & Returns
Shipping & Returns
The customer is responsible for ensuring we have the correct address prior to shipping. We always ship to the shipping address your supply at the time of checkout and Bison Booties is not responsible for packages once they are received by USPS, and are not responsible if your package is delivered to an incorrect address.
DOMESTIC USA ORDERS:
Your Bison Booties will be shipped USPS First Class mail within 2 business days of payment confirmation. All domestic orders will receive a delivery confirmation number via e-mail. Bison Booties is not responsible for packages once they are shipped and received by USPS.
Your Bison Booties will be shipped USPS International mail (delivery estimate varies greatly but can be up to 30 business days). International orders may be subject to duties and/or taxes, they are the responsibility of the customer upon delivery. Bison Booties is not responsible for packages once they are shipped and received by USPS.
All international sales are final.
In the rare case that a pair of Bison Booties is flawed in its construction, I will happily fix it or exchange for a new pair. Because Bison Booties are handcrafted and one-of-a-kind, we do not accept returns or exchanges based on style preference and we handle exchanges on a case-by-case basis.