Shipping & Returns

Shipping Information
The customer is responsible for ensuring we have the correct address prior to shipping. We always ship to the shipping address your supply at the time of checkout and Bison Booties is not responsible for packages once they are received by USPS, and are not responsible if your package is delivered to an incorrect address.

Your Bison Booties will be shipped USPS First Class mail within 2 business days of payment confirmation. All domestic orders will receive a delivery confirmation number via e-mail. Bison Booties is not responsible for packages once they are shipped and received by USPS.

Your Bison Booties will be shipped USPS International mail (delivery estimate varies greatly but can be up to 30 business days). International orders may be subject to duties and/or taxes, they are the responsibility of the customer upon delivery. Bison Booties is not responsible for packages once they are shipped and received by USPS.

Returns Policy

All international sales are final.

In the rare case that a pair of Bison Booties is flawed in its construction, I will happily fix it or exchange for a new pair. Because Bison Booties are handcrafted and one-of-a-kind, we do not accept returns or exchanges based on style preference and we handle exchanges on a case-by-case basis.


Privacy Notice

This privacy notice discloses the privacy practices for This privacy notice applies solely to information collected by this website. It will notify you of the following:

  1. What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

We request information from you on our order form. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email:

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