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FAQ

Bison Booties is closing? How does that work?
As of 3/11/22 Bison Booties announced our closure and ALL SALES ARE FINAL. I ship all orders within 2 business days and restocks and discounts will continue until inventory is sold. 

I have a question, who do I contact?
Most questions are answered in the FAQ below, but if you need to contact us, e-mail [email protected]

Connect with Bison Booties
Connect with us through Facebook to be the first to learn about new styles, promotions and giveaways!
Facebook - http://www.facebook.com/bisonbooties
Instagram - http://www.Instagram.com/bisonbooties
Twitter - http://twitter.com/bisonbooties
Pinterest - http://pinterest.com/bisonbooties

What are the sizes?
Bison Booties are available in sizes from newborn to adult. Our size chart is available here.

Are Bison Booties washable? How do I clean my Bison Booties?
Hand or machine wash in cold water with mild soap/detergent. Lay flat to dry.
All booties are pre-washed using dye/fragrance-free baby-safe detergent and are ready to wear.

Are Bison Booties handmade?
Yes, each and every pair of Bison Booties is hand crafted with love in North Dakota, USA. Bison Booties is a "Pride of Dakota - North Dakota Originals" product. Bison Booties is a woman-owned company committed to domestic production and environmental sustainability. You’ll see these commitments in our manufacturing practices, our support of work-at-home moms, and in our use of organic fabrics and minimal, environmentally responsible packaging.

Are Bison Booties vegan? Are Bison Booties made from bison leather?
Bison Booties are vegan, meaning they are not made from animal products. The name "Bison Booties" comes from the location where they are made – in rural North Dakota, where bison once roamed.

Do you accept custom orders?
Due to the current popularity and demand of Bison Booties, I am not able to accept custom orders at this time.

Do you sell your pattern?
No, we do not sell the Bison Booties pattern - it's an original, copyrighted design.

Do you ship internationally?
Previously, yes; but not at this time.

I live in the Bismarck area – can you deliver my order, or can I pick up my Bison Booties, rather than have them shipped?
I'd love to be able to hand deliver each pair, but due to the current demand for Bison Booties and my busy schedule as a mom and business owner, I'm unable to make deliveries and/or accept home studio visits. Rest assured you will have your Bison Booties very quickly – I send all Bison Booties orders within 24 hours of payment confirmation (most Bismarck-area customers will receive their Bison Booties via USPS mail within 2 days of ordering).

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